- The console shows the error "Communication server not running".
- The agent diagnostic fails in point 4.
- The HTTPD processes are not running when checked in the Task Manager.
- When starting the "C:\Program Files (x86)\GFI\LanGuard 12 Agent\Httpd\bin\httpd.exe" manually, the MSVCR100.DLL will be reported missing.
- GFI LanGuard
- All supported environments
- Download the Microsoft Visual C++ 2010 SP1 Redistributable Package (x86)
- Install the downloaded package
- Restart the LanGuard services
A required DLL was not installed.