You receive the following error when scanning a Mac computer:
Mac OS X tool 'softwareupdate' failed and returned 'softwareupdate: Must be run as root (102)
- GFI LanGuard 2012 SR1 and later versions
- supported Mac OS X Environments
GFI LanGuard requires the root user to be enabled in order to scan for software updates. Follow the steps in the articles below to enable it:
The root user in Mac OS X is disabled by default. This must be enabled to allow GFI LanGuard to scan for updates.