Versions / Builds Affected
LanGuard 2014Status
ResolvedProblem Summary
When customer attempts to remediate machines the missing patches fail to load in the Remediation Center, but are loaded fine in the Dashboard.TT / JIRAID
1477How to Identify
LanGuard timeouts when tries to collect the data from the RemediationCenter table.
To identify the problem, do the following:
1. Click the Dashboard tab > Patches. All the missing patches are listed.
2. Click the Remediate tab > Remediation Center > Deploy Software Updates. Loading spinner appears and never stops.Workaround / Fix Details
This issue was fixed in GFI LanGuard 2014 via patch
The patch was included in GFI LanGuard 2015 and later.Required Actions
Apply the workaround.
