Versions / Builds Affected
9.6 (20101113) 2011 (20110509) 2011 (20111128)Status
ResolvedProblem Summary
Timeout error when exporting large scans to XMLTT / JIRAID
LANGUARD-32How to Identify
The following will be shown in lanss_v96_reporting.csv:
2011-06-21,16:30:03,410,3,"#00001c0c","#0000068c","info ","exporter","before _RecordsetPtr::Open"
2011-06-21,16:31:03,832,1,"#00001c0c","#0000068c","error ","exporter","ExportScanData: COM exception caught; error=-2147217871"
2011-06-21,16:31:03,832,3,"#00001c0c","#0000068c","info ","exporter","Error: Code = 80040e31 Code meaning = IDispatch error #3121 Source = Microsoft OLE DB Provider for SQL Server Error Description = Timeout expired."Workaround / Fix Details
Patch supplied by devs for 9.6, 2011 (20110509) and 2011 (20111128). It does increase the default timeout.Required Actions
Patch available upon request