Answer
PROBLEM
When trying to verify the setting for a Gmail account, an error is being issued that the settings are not correct.ENVIRONMENT
- GFI WebMonitor
- Gmail
SOLUTION
The WebMonCore.csv log file shows an error that the GFI WebMonitor is unable to send a test email, because authentication is required:"Warning ",0,55403322-0e1a-45b8-b38b-bfbab88161fd,"WebMon.Alerter","Unable to send email message to: xxxxxxxxxxx@gmail.com, exception: System.Net.Mail.SmtpException: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.5.1 Authentication Required. Learn more at
at System.Net.Mail.MailCommand.CheckResponse(SmtpStatusCode statusCode, String response)
at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, Boolean allowUnicode, SmtpFailedRecipientException& exception)
at System.Net.Mail.SmtpClient.Send(MailMessage message)
at WebMon.Alerter.EmailSender.SendMessage(EmailMessage email, NotificationsSettingsData settings)"
at System.Net.Mail.MailCommand.CheckResponse(SmtpStatusCode statusCode, String response)
at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, Boolean allowUnicode, SmtpFailedRecipientException& exception)
at System.Net.Mail.SmtpClient.Send(MailMessage message)
at WebMon.Alerter.EmailSender.SendMessage(EmailMessage email, NotificationsSettingsData settings)"
From the Gmail account settings please access the Sign-in & security tab and enable the option field Allow less secure apps.