Versions / Builds Affected2012
Problem SummaryUsers or groups from subdomains are not listed and can't be selected to be added to policies.
TT / JIRAIDWEBMON-86
How to IdentifyUsers or groups from subdomains are not listed and can't be selected to be added to policies.
Workaround / Fix DetailsThis has been fixed in WebMonitor 2012 SR1 (build 20120618)
Note: Although this has been fixed and users are able to add users/groups from sub-domains, the autofill feature in the Add box will not include the domain information. Therefore, if there are 2 users or groups with the same name but in different domains, they must be typed in manually in the form of Domain\Username or Domain\GroupName.
Required ActionsHave the customer upgrade to SR1.