Versions / Builds AffectedEventsManager 2013 (20130116)
Problem SummaryDaily Digest is not sent because we cannot retrieve the information from the internal database
TT / JIRAID468
How to IdentifyTo verify that you are being affected by this known issue, open the 'digester.csv' log file and see if you have the error below:
2014-03-28, 11:43:08, 974, 0, 100c, 1194, error, digester.dll, .ctor, Exception when initializing chart object - Type: System.Data.SqlServerCe.SqlCeException, Message: The database file may be corrupted. Run the repair utility to check the database file. [ Database name = \\?\C:\Program Files (x86)\GFI\EventsManager2013\Data\Operational\Dashboard\cache_critical_events.db ], Inner exception:
Workaround / Fix DetailsDevelopment still working in a patch for this.
Required ActionsGet a full set of troubleshooting logs and escalate.