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After upgrading to 2013 R2, the Microsoft Outlook Connector syncs emails several hours behind the current time

Author: Luis Fernandes

Versions / Builds Affected

20131111

Status

Resolved

Problem Summary

The Outlook Connector shows mail several hours behind the current time. The number of hours will vary based on how far behind the customer is from UTC time.

TT / JIRAID

1840

How to Identify

If mail in the Outlook Connector is syncing, but doing so several hours behind the current time, the customer is most likely experiencing the issue.

Workaround / Fix Details

Fixed in MARC2014 build 20140616 ----- 20131111 http://ftp.gfisoftware.com/patches/MARC2013/20131111/MARC2013_R2_PATCH_20140219_1827.zip

Required Actions

Upgrade to MARC2014 build 20140616 or newer