Versions / Builds Affected20131111
Problem SummaryCalendar items might get unintentionally associated and deleted if an Email Retention Policy which uses the body criteria is configured in GFI MailArchiver
TT / JIRAID1853
How to IdentifyA Retention Policy which uses the body criteria does catch Calender items which can have unintended effects: Calendar items do appear in MARC or they appear and get unintentionally deleted after a certain period of time)
When following the processing of a calender item through debug logging you find that they are unintentionally associated to a Retention Policy.
Check (e.g. by evaluating the Retention Policy rules definition in MArcSettings.xml) if the Retention Policy which got assigned uses a body criteria.
1. You create a Retention Policy to delete emails immediately and use the Criteria [Body contains "SomeRandomText"]
2. Any calendar items which is being processed will be evaluated against the chain of existing Retention Policies
3. The rule from step 1 would catch any calendar items (event if it's body does NOT contain "SomeRandomText" and Calendar items will not get archived (unless a rule with a higher priority would apply)
Workaround / Fix DetailsFixed in MARC2014 build 20140616
Required ActionsUpgrade to MARC2014 build 20140616 or newer