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Error: 'Failed to authenticate: AuthenticationFailed There was no endpoint listenting at net.pipe://localhost/Core/CSService' when loading the web interface after migrating GFI Archiver to a new server

Author: Luis Fernandes

Answer

PROBLEM

Consider the following symptoms:
  • GFI Archiver was recently migrated to a new server (most likely from a 32bit platform to a 64bit platform)
  • When trying to open the web interface, the page does not load successfully and the following error is shown:
    • Failed to authenticate: AuthenticationFailed
    • There was no endpoint listenting at net.pipe://localhost/Core/CSService
Debug logging in ..\Core\Debuglogs:
 
"info ","WCFPlugin"," Loading Plug-in: 'MArc.ConfigurationService.CSService' from 'bin\MArc.ConfigurationService.dll'. " 
"info ","WCFPlugin"," Loading Plug-in Contract: 'MArc.ConfigurationService.Base.ICSSettingsHolder' from 'bin\MArc.ConfigurationService.Base.dll'. " 
"info ","WCFPlugin"," Service instance created successfully" 
"error ","WCFPlugin","Error: Failed to create service instance: MArc.ConfigurationService.CSService, bin\MArc.ConfigurationService.dll. Error: MArc.ConfigurationService.Base.ConfigurationServiceException: SettingsDbCreationFailed ---> System.BadImageFormatException: An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B) 
; at FB_1236665269_Class.isc_create_database(IntPtr[] statusVector, Int16 dbNameLength, Byte[] dbName, Int32& dbHandle, Int16 parmBufferLength, Byte[] parmBuffer, Int16 dbType) 
; at FirebirdSql.Data.Client.Native.FesDatabase.CreateDatabase(DatabaseParameterBuffer dpb, String dataSource, Int32 port, String database) 
; at FirebirdSql.Data.FirebirdClient.FbConnectionInternal.CreateDatabase(DatabaseParameterBuffer dpb) 
; at FirebirdSql.Data.FirebirdClient.FbConnection.CreateDatabase(String connectionString, Int32 pageSize, Boolean forcedWrites, Boolean overwrite) 
; at MArc.ConfigurationService.Dal.StorageProvider.CreateDatabase() 
; --- End of inner exception stack trace --- 
; at MArc.ConfigurationService.Dal.StorageProvider.CreateDatabase() 
; at MArc.ConfigurationService.Dal.StorageProvider.Load() 
; at MArc.ConfigurationService.CSService.Init(String configDir) 
; at MArc.WCF.Host.LoadComponents()" 

"info ","CSStorageProvider",">>Creating database as [MArcSettings.bin]" 
"info ","CSStorageProvider","Creating database..." 
"error ","CSStorageProvider","error: CreateDatabase() - An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B)" 

ENVIRONMENT

  • GFI Archiver
  • 64bit version of GFI Archiver and while having recently migrated from a 32bit version

SOLUTION

  1. Create a full system backup including data
  2. Uninstall GFI Archiver
  3. Delete DLL/EXE files which might still reside within the GFI Archiver installation folder by following step 6 of the following article: Is it possible to move GFI Archiver to a new server?
  4. Reinstall GFI Archiver into the existing installation folder

CAUSE

DLL and/or EXE files are present on the system which belong to the 32bit version of GFI Archiver and not to the 64bit version.