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Error: "Insufficient system resources exist to complete the requested service." When Accessing Binary Data on a UNC Path

Author: Luis Fernandes Updated

Overview

The following symptoms occur shortly after the services are started:

  1. Archiving items fails.
  2. The web page fails to load.

The following error is logged in ManagementProviders.log and ManagementHelper.log (..\Store\Debuglogs):

Insufficient system resources exist to complete the requested service.

Examples:

ManagementProviders.log
"info ","ManagementProviders","(MSSql) Getting Database Statistics for [2013 Mai - Jun] >> Successful" 
"error ","ManagementProviders","Error: (MSSql) Get Db Statistics. Error execute: 
;message: Insufficient system resources exist to complete the requested service. 
; 
; 
;stack trace: bei System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) 
; bei System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) 
; bei System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy) 
; bei System.IO.FileStream..ctor(String path, FileMode mode) 
; bei Store.Management.ManagementHelper.FolderSize.LoadXML(String binaryPath) 
; bei Store.Management.ManagementHelper.GetBinFolderSize(String connectionString, String dbGuid, DetailedDatabaseTimestamps dbTs, Boolean reCount, DbStat& dbStat) 
; bei Store.Management.MsSqlSchemaProvider.GetDbStats(String connectionString, SchemaDetails schemaDetails, DetailedDatabaseTimestamps dbTs) 
;" 

ManagementHelper.log
"info ","ManagementHelper","Start - GetBinFolderSize(). DbGuid: de306d5b-1503-4af2-ab6e-37f7de25cca2, ReCount: True." 
"info ","ManagementHelper","Start - LoadXML(). BinaryPath: \\192.168.0.100\Archiver\2015 Jan - Feb\Binary" 
"error ","ManagementHelper","Error: Insufficient system resources exist to complete the requested service."

Environment

GFI Archiver

Binary folders are stored in the network share (UNC path)

Root Cause

At the moment it is assumed that the cause is environmental and is related to the network connection between the GFI Archiver server and the device hosting the network share with the binary folders or the device hosting the network share itself.

Information

This situation has been encountered with a single installation so far, and it is considered environmental at this stage.

In that specific installation, the binary folders were hosted on a network share. More specifically, a NAS: DLINK - DNS-1550-04. The case was solved by moving all binary data to another location (another NAS).