While using the Import Export Tool (for example when trying to import items from a PST file) and choosing the owner of the items the tool crashes with the exception: 'Logon failure: unknown user name or bad password'.
Clicking Details reveals a more detailed exception text:
System.DirectoryServices.DirectoryServicesCOMException (0x8007052E): Logon failure: unknown user name or bad password.
The debug log ..\MarcImportExport\DebugLogs\ExchPstExport.log ends with:
2012-07-16,12:05:13,211,1,"#000018C8","#00000001","info ","ExchPstExport","DSO Result: GC://domain.com:3268/CN=Bob,OU=People,DC=domain,DC=com user Bob firstname.lastname@example.org"
- GFI Archiver
- All supported environments
SOLUTIONLog into the GFI Archiver server with a domain account.
The Import Export Tool cannot authenticate successfully against the Global Catalog server when a local account is being used.