PROBLEMAfter upgrading to Microsoft Outlook 2013 from an older version of Microsoft Outlook, the GFI Archiver Outlook Connector and Archive Assistant no longer function.
- GFI MailArchiver 2012 SR2 or later
- GFI Archiver Outlook Connector and Archive Assistant
- Microsoft Outlook 2013
SOLUTIONAlthough Microsoft Outlook 2013 is supported in GFI MailArchiver 2012 SR2 or later, the GFI Archiver Outlook Connector and Archive Assistant must be re-installed manually after the upgrade to Microsoft Outlook 2013. Upon running the setup again, you can either repair the existing installation or uninstall and re-install the Outlook Connector or Archive Assistant.
For more information on how to install the Outlook Connector and Archive Assistant please consult the product documentation.