Answer
PROBLEM
Administrator email alerts are not sending notifications and email is flowing through the dashboard.
ENVIRONMENT
- GFI MailEssentials
- All supported environments
SOLUTION
Make sure that the GFI MailEssentials EmailSecurity Attendant service is started. This governs the notifications, whereas the Quarantine Digest is governed by the GFI MailEssentials AntiSpam Attendant service.
CAUSE
Disabling GFI MailEssentials services when you are licensed for either the anti-spam or email security portion of GFI MailEssentials.
