When an email is blocked as SPAM by GFI MailEssentials and is moved to the subfolder of the users Inbox, there is no identification as to why the email is blocked.
- GFI MailEssentials
- All supported environments
By default when GFI MailEssentials is configured to save the emails to the users Microsoft Exchange mailboxes, the reason why a message was blocked is not displayed in the subject of the message. GFI MailEssentials can be configured to start displaying the reason of why a message is blocked as follows:
- Open REGEDIT.
- Navigate to:
- GFI MailEssentials x86 - [HKLM\SOFTWARE\GFI\MailEssentials\Antispam\Config]
- GFI MailEssentials x64 - [HKLM\SOFTWARE\Wow6432Node\GFI\MailEssentials\Antispam\Config]
- Change the blockreason dword value from 0 to 1
- Close Regedit
- Restart the IIS Admin Service and all its dependencies.
The above information does not apply when Spam is moved to the users Microsoft Outlook Junk E-mail Folder (Exchange 2003). However the following workaround is possible:
- Open the GFI MailEssentials Configuration.
- Open the Properties of the Anti-Spam feature that you need to configure
- Under the Actions tab, select the option to Move to Subfolder and enter Junk E-mail . This will cause all spam emails (other then those intended for the public folders) to still be sent to the Junk E-mail folder in Outlook.
GFI MailEssentials does not add the blockreason to the subject of spam email by default.