Versions / Builds Affected2012 / 20130226
Problem SummaryWhen trying to access the UI through the MailEssentials configuration icon in the Start menu, after logging in the error 'Access denied. Your account does not have permissions to view this site' appears and the user cannot view the management console.
TT / JIRAID914
How to IdentifyIn the SID.log in the MailEssentials\wwwconf\DebugLogs folder, the following warning will be present:
2013-04-02,11:07:15,964,1,"#0000302C","#000001D1","warning","SID","Warning: GetListOfMembersInGroups System.IndexOutOfRangeException: Index was outside the bounds of the array.
; at MEC.Sid.GetSId.GetListOfMembersInGroups(List`1 groupList, String username)"
Workaround / Fix DetailsUpgrade to latest build of GFI MailEssentials 2015 or Later
Required ActionsUpgrade to latest build of GFI MailEssentials 2015 or Later