Versions / Builds Affected2010
Problem SummaryWhen external users send to the distribution list inside a domain, they receive back multiple duplicate copies of their emails. Internal users are not affected.
TT / JIRAIDNone
How to IdentifyExternal users, when sending emails to a discussion list within a domain, receive multiple duplicate emails from the discussion list. Internal users are not affected; they receive emails back from the discussion list as normal. It is not certain if it is a bug or a quirk of certain Exchange environments so no bug tracking ticket has been created yet.
Workaround / Fix DetailsUpgrade customer to GFI MailEssentials 2015 or later
Required ActionsUpgrade customer to GFI MailEssentials 2015 or later