Versions / Builds AffectedGFI MailEssentials 2014 SR1 and above
Problem SummaryThe emails downloaded via the Pop2Exchange module will have the font size changed (increased). The issue is not present in the old engine used in version 2014.
TT / JIRAID1974
How to IdentifyStop the Microsoft Windows SMTP service or the Microsoft Exchange Transport service and trigger a manual download in GFI MailEssentials Pop2Exchange.
Compare the downloaded email from the Pickup folder with one downloaded with another client (Thunderbird or PopConnector).
Workaround / Fix DetailsUpgrade to GFI MailEssentials 2015 and install the below patch:
2015 SR1 also includes the patch
Required ActionsAttach article to case and apply patch.