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GFI MailEssentials services fail to start after a restart of the server​​

Author: Luis Fernandes Updated

Versions / Builds Affected

GFI MailEssentials 2014 R2

Status

Resolved

Problem Summary

GFI MailEssentials services fail to start after a restart of the server​​ due to the delayed start of GFI MailEssentials Attendant service

TT / JIRAID

2145

How to Identify

The GFI MailEssentials requires several minutes to start after a restart of the server, preventing services which are dependent on it to fail starting. The Attendant log file shows that the local mode (Cassini module) initialization needed several minutes. 11:49:33,921,1,"#000003B8","#00000004","info ","Attendant Service","OnStart. Initialize plugin: Cassini" 11:49:34,968,1,"#000003B8","#00000004","info ","Attendant Service","OnStart. Starting plugin: Cassini" 11:53:21,057,1,"#000003B8","#00000004","warning","Attendant Service","Warning: Extra start time requested"

Workaround / Fix Details

Install the below patch. http://ftp.gfisoftware.com/patches/ME2014/20140627/ME2014_R2_PATCH_20141010_2145.zip

Required Actions

Attach article to case and apply above fix.