Versions / Builds AffectedGFI MailEssentials 2014 R2
Problem SummaryGFI MailEssentials SpamTag buttons are not greyed out when more than one email is selected
TT / JIRAID2147
How to IdentifyWhen selecting more than one email, the Microsoft Outlook Spamtag buttons are not getting disabled.
The below patch contains the fix for that including all the previous known issues as follows:
1. GFI MailEssentials SpamTag is not synchronising the Personal Blocklist and Microsoft Outlook Junk Settings correctly and the rest of the fixes contained in TT2016.
The synchronisation ssue is identifiable by the following error:
"error ","OutlookAddInCore","Error: Outlook Junk Options to MEC Synchronization failed with error: System.InvalidCastException: Error in IMsgServiceAdmin::AdminProviders: MAPI_E_INTERFACE_NOT_SUPPORTED
; at GFI.ThirdParty.Redemption.RDOJunkEmailOptionsClass.get_BlockedSenders()
Updates the Redemption dll version to v5.7.
2. GFI MailEssentials plugin fails to detect installed Microsoft Outlook (TT1446), as per following log excerpt:
Translating [WizardFinishButton / Content] --> _Finish
Pane loaded: MailEssentials.Installer.Bootstrapper.OutlookPlugin.ViewModels.OfficeOutlookNotDetectedViewModel
View type [OfficeOutlookNotDetectedViewModel] found in map
Translating [OutlookMissingWarning / Text]
Translating [OutlookMissingWarning / Text] --> Microsoft Outlook was not detected on this machine. Make sure that you have Office installed (2003 and onwards) and that the Outlook features are enabled.
Outlook check has been removed from the installation process.
Workaround / Fix DetailsProvide patched version of the SpamTag installer found below:
Required ActionsApply the above fix.
Attach article to case.