GFI MailEssentials SpamTag buttons are not greyed out when more than one email is selected

Versions / Builds Affected

GFI MailEssentials 2014 R2

Status

Resolved

Problem Summary

GFI MailEssentials SpamTag buttons are not greyed out when more than one email is selected

TT / JIRAID

2147

How to Identify

When selecting more than one email, the Microsoft Outlook Spamtag buttons are not getting disabled. The below patch contains the fix for that including all the previous known issues as follows: 1. GFI MailEssentials SpamTag is not synchronising the Personal Blocklist and Microsoft Outlook Junk Settings correctly and the rest of the fixes contained in TT2016. The synchronisation ssue is identifiable by the following error: "error ","OutlookAddInCore","Error: Outlook Junk Options to MEC Synchronization failed with error: System.InvalidCastException: Error in IMsgServiceAdmin::AdminProviders: MAPI_E_INTERFACE_NOT_SUPPORTED ; at GFI.ThirdParty.Redemption.RDOJunkEmailOptionsClass.get_BlockedSenders() ... Updates the Redemption dll version to v5.7. 2. GFI MailEssentials plugin fails to detect installed Microsoft Outlook (TT1446), as per following log excerpt: Translating [WizardFinishButton / Content] --> _Finish Pane loaded: MailEssentials.Installer.Bootstrapper.OutlookPlugin.ViewModels.OfficeOutlookNotDetectedViewModel View type [OfficeOutlookNotDetectedViewModel] found in map Translating [OutlookMissingWarning / Text] Translating [OutlookMissingWarning / Text] --> Microsoft Outlook was not detected on this machine. Make sure that you have Office installed (2003 and onwards) and that the Outlook features are enabled. Outlook check has been removed from the installation process. 3.

Workaround / Fix Details

Provide patched version of the SpamTag installer found below: http://ftp.gfisoftware.com/patches/ME2014/20140627/ME2014_R2_PATCH_20140924_2147.zip

Required Actions

Apply the above fix. Attach article to case.