Inline attachments in outbound emails were not visible after being processed by MailEssentials

Author: Luis Fernandes April 11, 2020 00:54 Updated

Versions / Builds Affected

20110812

Status

Resolved

Problem Summary

Attachments sent outbound through MailEssentials will not be visible if the attachment is pasted into the emails or if the emails include chains from previous emails. Disabling disclaimers or changing the character encoding for disclaimers does not make a

How to Identify

Attachments sent outbound through MailEssentials will not be visible if the attachment is pasted into the emails or if the emails include chains from previous emails. Disabling disclaimers or changing the character encoding for disclaimers does not make a difference.

Workaround / Fix Details

Upgrade customer to GFI MailEssentials 2015 or later

Required Actions