Versions / Builds Affected
20161125
Status
Resolved
Problem Summary
Installation of MailEssentials 20.2 fails. Installation log shows failed to find node: //configuration/appSettings
TT / JIRAID
GFIME-1213
How to Identify
Go to Start\Run and enter %temp%
Locate the most recent log with a name similar to gfimes_xxxxxxxxxxxxx_000_maininstall.x64.zip
You may have to navigate back to the temp folder if the %temp% command opened in a sub folder of temp.
Locate the error
ExecXmlFile: Error 0x800710d8: failed to find node: //configuration/appSettings in XML file: C:\Program Files (x86)\GFI\MailEssentials\EmailSecurity\wwwrss\Web.config
MSI (s) (40!FC) [22:02:28:931]: Product: GFI MailEssentials for Exchange/SMTP -- Error 25532.Failed to find node: //configuration/appSettings in XML file: C:\Program Files (x86)\GFI\MailEssentials\EmailSecurity\wwwrss\Web.config, system error: -2147020584
Workaround / Fix Details
Resolved in ME 20.3
Previous versions add:
to the C:\Program Files (x86)\GFI\MailEssentials\EmailSecurity\wwwrss\Web.config file and rerun the installation.
