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Mailflow problems / Scan Service crashing / Synchronisation problems due to very large weights.bsp file

Author: Luis Fernandes April 11, 2020 00:40 Updated

Versions / Builds Affected

2012

Status

Resolved

Problem Summary

When the synchronisation is enabled, the Bayesian Database (weights.bsp) would grow very large. The customer might encounter mailflow problems, AntiSpam Scan Service crashes and/or problems with the synchronisation.

TT / JIRAID

890

How to Identify

Ensure the customer is using the Enterprise Synchronisation and check the size of the weights.bsp file found in ..\GFI\MailEssentials\AntiSpam\Data\; The file should be below 100 MB (ideally below 50 MB).

Workaround / Fix Details

Upgrade to latest build of GFI MailEssentials 2015 or Later

Required Actions

Upgrade to latest build of GFI MailEssentials 2015 or Later