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Pop2Exchange fails to delete large emails from the Pop3 server

Author: Luis Fernandes Updated

Versions / Builds Affected

GFI MailEssentials 2014 SR2

Status

Resolved

Problem Summary

Pop2Exchange fails to delete the email after connection ends too early, straight after transfer confirmed by server, before the delete command, sends the delete command anyway.

TT / JIRAID

1903

How to Identify

As per above problem summary and below log example: "#000026d8", [server ] ------=_NextPart_000_0000_01CF7B2E.5FD4D710-- "#000026d8", [server ] "#000026d8", [server ] transfer end "#000026d8", [conn ] Remote host disconnected. [0][OK] "#000026d8", [info ] Disconnected. "#000026d8", Start processing email with Subject: 'Large Email TEST' and Message-Id: "#000026d8", [client ] DELE 1 "#000026d8", End processing email with Subject: 'Large Email TEST' and Message-Id: "#000026d8", Session ended

Workaround / Fix Details

Upgrade to GFI MailEssentials 2015 Or upgrade to GFI MailEssentials 2014 R2 and apply the patch: http://ftp.gfisoftware.com/patches/ME2014/20140627/ME2014_R2_PATCH_20140723_1903.zip

Required Actions

Attach article to case and upgrade.