Answer
PROBLEM
When changing a website hostname, the switchboard UI URL does not get updated and the configuration is not accessible.
ENVIRONMENT
- GFI MailEssentials
- All supported environments
SOLUTION
When changing the hostname in the Website Bindings in IIS, the Switchboard will not read that change automatically.
The registry key below needs to be updated with the correct hostname for the UI URL to be changed in the Switchboard:
- 32-bit: HKEY_LOCAL_MACHINE\SOFTWARE\GFI\MailEssentials\Setup\IISWebSiteUrl
- 64-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\GFI\MailEssentials\Setup\IISWebSiteUrl
The server needs to be rebooted in order for the Switchboard to update the UI URL and for the configuration to be accessible
CAUSE
GFI MailEssentials was not designed to look into the hostname set in the webtsite bindings in IIS by default.