Versions / Builds AffectedGFI MailEssentials 2015
Problem SummaryThe Multi-Server is failing, showing the Master server offline.
TT / JIRAID2694
How to IdentifyThe Attendant\debuglogs\CentralizationConfiguration.log file shows a similar error:
"error ","CentralizationConfiguration","Error: syncWithMasterTimer_Elapsed sync - System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]: User is not an admin! (Fault Detail is equal to An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is:;System.Exception: User is not an admin!; at MailEssentialsClientService.MasterClass.MultiNodeService.TestConnection(String loggedInUser)
The "User is not an admin" part is relevant.
Workaround / Fix DetailsResolved in June CU
Required ActionsAttach article to case and install available CUs