Overview
When GFI MailEssentials is in SMTP mode, senders excluded from Disclaimers are checked against Microsoft Active Directory instead of the local userlist database.
The following error may be generated inthe ME_Disclaimer:
"info ","ME_Disclaimer","this[0x16D0D038],CMTAMMessage::PM,Checking Sender's UserID [{1838CC41-D435-4A4D-BE75-371A4F5A7B7E}]" "warning","ME_Disclaimer","this[0x16D0D038],CMTAMMessage::PM,_com_error exception while trying to retrieve user's ID. Could be that the user does not exist on the AD" "warning","ME_Disclaimer","HRESULT : [0X800A0CC1]" "warning","ME_Disclaimer","Error Message : [Unknown error 0x800A0CC1]" "warning","ME_Disclaimer","Description : [(null)]"
Environment
GFI MailEssentials 2014 and above
Resolution
This issue is resolved in a subsequent release of GFI MailEssentials. Please upgrade to at least MailEssentials version 20.