SummaryIn ExOS 7.4.1, reports that are generated from Web UI reporting pages show a red progress bar when attempts are made to turn them into PDF reports with time ranges that are greater than 'Today' and will never be downloadable.
OverviewIt is possible to generate a PDF report from each monitoring page by clicking the PDF icon in the top right corner of each page. However, in some cases in ExOS v7.4.1, it is found that generating these pDFs will not complete, and instead of the option to download, it fails.
CauseThe cause is currently unknown.
WorkaroundThe Scheduled Reports for any time range still works. It is possible to generate a scheduled report containing the information that would be held in these graphs ad hoc by going to Monitor > Schedule Report, creating a report for the time range wanted, and once it is created, clicking on the PDF icon there.
ResolutionThere is no resolution at this time.
Additional InformationIf experiencing this, please contact Exinda TAC.