User is noticing OpenVPN traffic being monitored when they are certain that there should be none on the network.
The Exinda could be misclassifying the traffic.
There is a way to reduce the detection sensitivity of OpenVPN traffic. You can perform the following steps to make this change:
- Navigate to Configuration > System > Setup > Monitoring
- Change the OpenVPN Detection dropdown from 'Aggressive' to 'Safe'
Even though you have set the detection sensitivity, any OpenVPN traffic which was active before the sensitivity modification will not reclassify until the traffic flow stops. When it starts again, it should be properly classified if the workaround was successful.