OverviewUser cannot start the optimizer because of the following error:
Optimizer not licensed error
CauseThe license has not been applied to the Exinda
Resolution1.- Check the networking configuration under Configuration-->System-->Network-->IP Address/Routes/DNS, to verify that a.- Exinda is properly configured with an IP and default gateway, b.- the routes indicate that all default traffic is going out the default gateway, c.- DNS servers are configured. Then go to Configuration-->System-->Tools-->Ping and verify that the exinda can ping "license.exinda.com". After the last step is completed, the license should be applied automatically to the device.
2.- Open a support case to request the license key and activate it by installing it under Configuration-->System-->Setup-->License