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VM Path Fails to Appear After Installation of Sandbox Client

Author: Luis Fernandes Updated

Overview

Under the Administrative Tab, on the Manage SandBoxes page, the VMServerID won't populate the VMPath map to the destination target revert image.

 

Environment

  • SandBox Server 4.1.302 configuration for the revert function for the SandBox Clients
  • Ubuntu, RedHat Enterprise Linux, and CentOS - (SandBox supported versions)

 

Root Cause

Sudoers file must be granted the correct privileges.

 

Process

Follow these step to resolve this issue:

  1. Install VMWare WorkStation or ESX on the GFI SandBox Server.

  2. Modify the Sudoers file:

    • For Ubuntu, make the required changes:
      1. In a terminal window: sudo nano /etc/sudoers
      2. Add the following to the end of the file: www-data ALL=(user1) NOPASSWD:/usr/bin/vmrun
      3. Save the file
      4. Reboot the machine

    • For CentOS/RedHat, make the required changes:
      1. In a terminal window: sudo nano /etc/sudoers
      2. Add the following to the end of the file: apache ALL=(user1) NOPASSWD:/usr/bin/vmrun
      3. Save the file
      4. Reboot the machine