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'Impossible to Open the Configuration File' Error When Opening FaxMaker Configuration

Author: Luis Fernandes Updated

Overview

The following error message is displayed when opening the GFI FaxMaker configuration:

Impossible to open the configuration file. Verify that the FaxMaker was installed correctly and that it has sufficient privileges to access the FaxMaker directory.

Environment

  • FaxMaker
  • Microsoft Windows XP 32-bit

Root Cause

Microsoft Data Access Components (MDAC) can easily get corrupted causing the Activex Data Object (ADO) components not to function properly when accessing the fmdb_rul.mdb file. The following error can be noticed in the fmcfgdb2.gfi_log.txt file:

IGFIDB::Open: failed to open the database[0x80004005, (null)], connstr[DBPATH=C:\Programmi\GFI\FaxMaker\fmdb_rul.mdb;REGINIPATH=C:\Programmi\GFI\FaxMaker\]

Resolution

Repairing MDAC 2.81 under Windows XP with SP2 or SP3: 

  1. In Windows Explorer, open the c:\Windows\Inf folder.
  2. In the C:\Windows\Inf folder, right-click the Mdac.inf file, and then click Install.
  3. When you are prompted to insert the Windows XP SP2 CD, use one of the following methods:

If you have a Windows XP SP2 CD: 

  1. Insert the Windows XP Service Pack 2 CD in the CD or DVD drive.
  2. Click Browse.
  3. In the File name box, type in CD or DVD drive that contains the Windows XP Service Pack 2 CD. For example, type in d:\i386 if the Windows XP Service Pack 2 CD is in drive D.
  4. Click Open.

If you do not have a Windows XP SP2/SP3 CD: 

  1. In the File name box, type %systemroot%\windows\servicepackfiles\i386, and then click Open.
  2. When prompted for adcjavas.inc, point to C:\Windows\servicepackfiles\i386
  3. Note: If you cannot find this folder, put the Windows CD into your CD drive and browse for that file.
  4. When prompted for the file handler.reg, either point to C:\Program Files\Common Files\System\msadc, or put the Windows XP CD in your CD-ROM drive.
  5. When prompted for MDACRdMe.htm, point to C:\Program Files\Common Files\System\Ado. If this file is not present, rename the MDACReadme.htm file to MDACRdMe.htm.
  6. When prompted for oledbjvs.inc, point to C:\Program Files\Common Files\System\Ole DB.
  7. When prompted for mssoap1.dll, point to C:\Program Files\Common Files\MSSoap\Binaries.
  8. When prompted for mssoapr.dll, point to C:\Program Files\Common Files\MSSoap\Binaries (or below its subfolders).

You may also be prompted for the original Windows XP CD that was originally used to install the operating system.
  1. Insert the Windows XP Service Pack 2 CD in the CD or DVD drive. Note If a "Welcome to Microsoft Windows XP" message appears, click Exit.
  2. Click Browse. 
  3. In the File name box, type in the CD or DVD drive that contains the Windows XP Service Pack 2 CD. For example, type in d:\i386 if the Windows XP Service Pack 2 CD is in drive D.
  4. Click Open. 
NOTE: In case you cannot find the files in the specified folders, search for them in the entire disk.