A scheduled report fails to generate and an error message similar to the following is displayed in the lanss_v101_reporting.csv logs.
2011-11-14,09:42:44,242,1,"#00000880","#00000d6c","error ","ReporterOP","RepGen.ExportToFile - Exception caught: The process cannot access the file "C:\ProgramData\GFI\LanGuard 10\Reports\20111114094244_1/2.pdf" because it is being used by another process."
LanGuard 2011 SR1 build 20110817
This is a product defect where the scheduled report fails to generate if the name of the report contains special characters such as a slash or a colon.
This defect has been fixed in LanGuard 2011 SR2.
Please upgrade to this version to resolve this issue. If an upgrade is currently not feasible, you can remove any special characters from the name of the scheduled report as a workaround.