SummaryThis article shows what troubleshooting steps to use if the Exinda stops passing traffic and the link status on the Exinda is down but interface is ad min up.
OverviewWhen the Exinda is bridge is in active mode, the bridge interfaces are up. Sometimes during an installation one or more of the interfaces will not come up. When this happens check the following:
1. Always a good idea to double check that Exinda and the connected device both have interfaces administratively up.
2. Check the cable to make sure it's not damaged.
3. Check speed and duplex. Make sure that the speed and duplex match on both devices.
4. If speed and duplex are manually set and the interface is still down, try auto negotiation on both devices.