Overview
This article is intended for the administrators as a self-service guide. It shows you how to archive instant messaging.
If you want to look at any instant message later, Kerio Connect can archive all instant messages sent to/from your users.
The archived data includes:
- Local messages and messages sent to and received from outside of their domain.
- Group chats.
- Filename and size of all files transferred over instant messaging.
NOTE
If you want to archive chat messages from Kerio Connect Client, read Archiving chat in Kerio Connect Client.
Step-by-Step Guide
Configuring instant messaging archiving
- In the administration interface, go to Configuration > Archiving and Backup > tab Archiving.
- Select Enable instant messaging archiving.
- Save the settings.
Archiving files
There are three types of archive files:
*.txt(current archive files)*.zip(files which have reached the default file*.part(temporary archive files)
The default maximum size of the archive files is 50 MB. Once the archive file reaches 50 MB, a new file is created.
You can adjust the archive file size in the mailserver.cfg file in the installation folder of Kerio Connect (variable = ArchiveFileSize).
Accessing the instant messaging archives
To download the instant messaging archive files from the administration interface:
- Go to Configuration > Archiving and Backup > tab Archiving.
- In Instant messaging archiving, click Download archive.
This opens the list of available archive files. The file name contains the date and time of the first message saved in this file.
- Click any file name and save the file.
Confirmation
The instant messaging archives are stored in the target archive directory specified in Configuration > Archiving and Backup > tab Archiving in the xmpp folder .
You can go to the file location and verify that the history is being archived correctly.