ProblemThe GFI FaxMaker Online client promts the error "Error: An error was encountered while sending the fax. The error is: C-0002 - Logon failed" when the user tries to submit s fax request using the HTTPS as the connection type.
- GFI FaxMaker Online client (HTTPS option)
Select View > Options > [TAB: Connection Settings] from GFI FaxMaker Fax Message form
Verify whether the entered username and / or password for GFI FaxMaker Online login credentials are correct. Amend changes, if required and confirm with "OK".