When the user tries to submit a fax request using the HTTPS as the connection type, the GFI FaxMaker Online client prompts the error:
"Error: An error was encountered while sending the fax. The error is: C-0002 - Logon failed"
This article provides the steps to resolve this issue.
- GFI FaxMaker Online client (HTTPS option)
Either the username and/or password of the GFI FaxMaker Online is/are incorrect.
Select View > Options > [TAB: Connection Settings] from GFI FaxMaker Fax Message form.
Verify whether the entered username and/or password for GFI FaxMaker Online login credentials are correct.
Amend changes, if required and confirm with "OK."