The following error is encountered after a fax email request is sent from GFI FaxMaker Online client.
- GFI FaxMaker Online client
- All supported environments
Please make sure that the email address, the user name and the password are correct set under the Options
> Connection Settings
tab. If you still encounter the above mentioned error, click on the Forgot Credentials
button. This will re-send a new password to the designated email.
- At least ONE special character must be included in the password. The system will accept passwords without special characters, but the GFI FaxMaker Online client will reject the call if a special character is missing from the password
Each licensed GFI FaxMaker Online user has their own user credentials in order to send a fax email message using HTTPS from GFI FaxMaker Online client. There is no password set by default for user accounts, so the password will need to be re-set upon the first usage.