This article provides information regarding an issue which occurs when sending a fax with an attachment through GFI FaxMaker, and the sender receives a report with the following error:
1713 - Printer Monitor Error
- GFI FaxMaker
- All supported environments
This error occurs when the printer is instructed to conduct a document conversion but carries out a client startup instead.
Verify whether the attached attachment to the fax message can be opened and printed manually on the GFI FaxMaker printer.