After re-starting the GFI FaxMaker Fax Server service, the service does not start and the error: "9999" is prompted.
all supported environments
Stop the GFI FaxMaker Fax Server service
Open Task Manager
Go to the 'Processes' tab and terminate manually any running instances of fmserver.exe
Start the GFI FaxMaker Fax Server service
This issue may occur when the GFI FaxMaker Fax Server service was not shut down correctly and is still running. This service may take up to 30 seconds to terminate completely. Should the GFI FaxMaker process not stop after 30 seconds, the fmserver.exe process needs to be stopped manually.