Answer
PROBLEM
The GFI FaxMaker Client form is installed in a Citrix environment. The FaxMaker Client form opens in the background after printing to the GFI FaxMaker printer.
ENVIRONMENT
- GFI FaxMaker
- All supported environments
SOLUTION
- Start regedit.exe with administrative permissions
- Navigate to the following hives depending on your platform:
- HKCU\Software\I Fax & Voice > Sendfax Options > WindowRect
- Change value for key winstate"from 0 to 1
CAUSE
The focus of FaxMaker client form is set by default to inactive. Therefore, GFI FaxMaker client form opens in the background.