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GFI FaxMaker does not send faxes on all available lines at the same time when using a LANCOM 1700 Series

Author: Luis Fernandes

Answer

PROBLEM

Although four fax channels are available, GFI FaxMaker utilizes only two fax channels at the same time.

ENVIRONMENT

  • GFI FaxMaker
  • LANCOM 1700 Series

SOLUTION

  1. Open Windows Explorer
  2. Navigate to GFI FaxMaker root folder
  3. Open capi.dev and search for the CAPI device
    • e.g.: LANCOM 1700 Series
  4. Increase threshold value for parameter -o: from value 2 to value 4
  5. Restart GFI FaxMaker Server service

CAUSE

The parameter -o with the value 2 sets the threshold for GFI FaxMaker to utilize only two channels (for sending / receiving) at the same time. The threshold can be increased if additional lines are available.