Overview
When GFI FaxMaker is configured to print incoming faxes, the printout appears incomplete or no printout occurs.
Environment
- GFI FaxMaker.
- All supported environments.
Root Cause
This happens when a printer tries to print a US-Letter format document on an A4 paper, which does not fit in the page.
Resolution
Ensure that the printer settings are configured in the Advanced > Printer node in the GFI FaxMaker configuration for different paper formats, including US-Letter format.
Confirmation
The incoming faxes are printed correctly.