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The GFI FaxMaker send/receive log file will not be offered to view from the Remote FaxMaker Monitor

Author: Luis Fernandes

Versions / Builds Affected

GFI FaxMaker Version 2013 SR3 or later

Status

Open

Problem Summary

Send/Receive Log file will not be offered to view from the Remote FaxMaker Monitor.

TT / JIRAID

497

How to Identify

Since the latest update of FaxMaker build the Remote FaxMaker Monitor does not offer the user to view the send and the rcvlog.fmlogger.txt. The issue is reproducible on any installation. Screenshot shows that the button "" is grayed out. This feature was available in all previous installation. The affected customer wishes to have this feature available.

Workaround / Fix Details

No workaround available.

Required Actions

Escalate this case (for counting purposes).