Versions / Builds AffectedGFI FaxMaker 2015
TT / JIRAID1128
How to IdentifyCustomer is able to create a DB on a remote MS SQL, however it fails to create the necessary version / fax / SMS tables using GFI FaxMaker database configuration tool. The DB is created in the remote MS SQL DB, however there is only one table present called "FM_ARCHIVING_VERSION" which is empty. An error message pops up saying: "There was an error creating database". We tried different approaches such as creating a DB manually, then migrating the firebird DB content into the MS SQL db using the "migration tool".
As a precaution measurement hotfix from TT1087 was applied.
Workaround / Fix DetailsNo workaround identified
Required ActionsGather full troubleshooting files including where MS SQL instance is installed (remote vs local) and whether tables were created or not