Versions / Builds Affected
GFI FaxMaker 2015Status
OpenTT / JIRAID
1128How to Identify
Customer is able to create a DB on a remote MS SQL, however it fails to create the necessary version / fax / SMS tables using GFI FaxMaker database configuration tool. The DB is created in the remote MS SQL DB, however there is only one table present called "FM_ARCHIVING_VERSION" which is empty. An error message pops up saying: "There was an error creating database". We tried different approaches such as creating a DB manually, then migrating the firebird DB content into the MS SQL db using the "migration tool".
As a precaution measurement hotfix from TT1087 was applied.Workaround / Fix Details
No workaround identifiedRequired Actions
Gather full troubleshooting files including where MS SQL instance is installed (remote vs local) and whether tables were created or not
Attach article
Escalate case
