AnswerWe recommend that you enable the check box "Enable automatic routing of incoming SMS messages" in the GFI FaxMaker Configuration > SMS > Properties > SMS options. It is also recommended to setup one default router to receive inbound SMS which have not been routed successfully. All inbound SMS messages, whether routed or not, can be sent to one or more users configured in the "Receive all SMS messages" tab .
When an incoming SMS is received, GFI FaxMaker will route it to the user who sent a SMS message to this outbound SMS number recently. Un-routed messages will be sent to the default router.