When deploying through GFI LanGuard, an error 'an unexpected error occurred while executing the remediation operation' is seen. When this occurs, in the target machine's Windows SYSTEM event log, there may be an error similar to:
- The Event ID is: 10016 in the above example
- Some of the above event details have been modified to present an example, and may not match exactly for each user environment
- GFI LanGuard
- All supported platforms
- Follow Solution section of this article for the version of GFI LanGuard currently in use
This problem may occur when "Restricted groups" domain policy is used to specify the Administrators members on the domain computers. GFI LanGuard creates its dedicated account with Local Administrator rights. These rights may change due to GPO settings. In this situation the LNSS_MONITOR_USR dedicated account will be removed from local Administrators group.