Versions / Builds AffectedLanGuard 2014
Problem SummaryLanGuard cannot load the computer list or scan results from the database.
TT / JIRAID1430
How to IdentifyRight after the upgrade process LanGuard pops up the error message 'Failed to connect to the database' or the application cannot load the information stored in the database such as computer information or scan results.
Workaround / Fix DetailsThis issue has been resolved via a patch for LanGuard 2014.
The patch has been included in GFI LanGuard 2015
Required ActionsDo a program updates or upgrade to GFI LanGuard 2015