Overview
When performing a scan the following error is returned:
Failed to open policy on the remote system
Environment
- GFI Languard
- All Support Environments
Root Cause
This error normally appears when scanning machines on a different domain.
Resolution
To resolve this you should set GFI LanGuard to use alternate credentials for the scan. The credentials must contain the domain name and be entered in one of the following combinations:
domain\usernameusername@FQDN