Overview

By default debug mode is disabled in GFI LanGuard. However, for troubleshooting purposes, you may wish to temporarily enable it.

Process

To enable debugging, follow the steps below:

1. Close the GFI LANguard configuration.
2. Stop the 'GFI LANguard 12 Attendant Service'.
3. Open Registry Editor (Start > Run > type Regedit and press Enter).
4. Change to: [HKEY_LOCAL_MACHINE\SOFWARE\GFI\LNSS12\Config] (x86) / [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\GFI\LNSS12\Config] (x64)
5. Locate the DWORD value Debug
6. Change the value as follows:
   0 - Debug is disabled
   1 - Debug is enabled
7. Create a DWORD entry with the name: multifilebackupcount
8. Change the value to 10 (or the value requested by Technical Support)
9. Close the Registry Editor.
10. Restart the service stopped in step 2.

Confirmation

Navigate to the location of your LanGuard debugging log file location, typically found below, to confirm that logs are being written:

C:\Documents and Settings\All Users\Application Data\GFI\LanGuard [version number]\DebugLogs

[version number] should be replaced with the version of LanGuard in use, e.g.,

C:\Documents and Settings\All Users\Application Data\GFI\LanGuard 12\DebugLogs

noting the space before the number.

NOTE: It is recommended to disable debugging when not required. When enabled, the scanning speed of GFI LANguard may be slower.